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miércoles, 17 de septiembre de 2008

What is a Microsite?

And How to Use Them

Mircrosites are mini websites dedicated to delivering information and soliciting 'call-to-action' responses for particular products, services, market segments, demographic groups, marketing campaigns, initiatives or promotions, Microsite traffic can be generated from e-newsletters, email campaigns, links from corporate websites, online and offline advertising. direct-mail campaigns, and Google-type advertising vehicles.

Why do you need a Microsite?

Microsites focus audience attention on particular initiatives. Most general business websites present a variety of background information that is irrelevant to visitors' immediate needs, while microsites concentrate viewer attention on campaign particulars so your audience doesn't get distracted, confused, or irritated by non-applicable material.

Because microsites are dedicated to single-issue initiatives, they more easily conform to search engine optimization tactics and techniques, delivering more appropriate visitors, who are more directly concerned with the information being presented.

Because mircrosites are smaller in scope, they are less expensive to create. As a result it is more cost effective for you to create multiple versions designed to target different geographical regions or market demographics. This cost effectiveness allows you to test different messages and different delivery techniques to determine what works.

Mircrosites satisfy a visitor's quest for relevant information and for problem-solving solutions that form the basis for positive user experience and high levels of visitor satisfaction. Because mircrosites cut through the clutter, they quickly establish brand relationships and seed word-of-mouth opportunities. The confidence created by solving problems helps close the sale: prospects buy from companies they know, like, and trust.

Because mircrosites provide a direct and specific reference to particular problem-solving solutions they are more likely to me bookmarked for future reference than more general corporate information sites, or email newsletters that are easily lost, deleted, or misfiled.

extend the utility of email newsletters that on average have a very short shelf-life, anywhere from 30 seconds to 3 minutes and e-newsletters are rarely read below the virtual fold. Getting email subscribers to simply connect to the microsite invests them in your message.

Mircrosites move email newsletter subscribers from plain-Jane text emails of relatively little impact designed to avoid spam blockers to fully enhanced, highly focused, rich-media microsites designed to convert prospects to customers.

Mircrosites create opportunities for interactive initiatives like questionnaires, polls, and surveys that promote interest and involvement, extend time spend receiving your marketing message, and provide you with mission critical customer feedback.

What Are the Elements of a Good Microsite?

Microsites featured in the initial contact vehicle (newsletter, advertisement, or informational link). Microsites must be branded so that visitors know whom they are visiting and they should contain visible and auditory tags that help visitors retain the marketing message.

Microsites must have straightforward navigation, be easy to understand and provide a clear call to action with appropriate contact links. Microsites provide opportunities for collecting analytical information so that adjustments can be made to future initiatives. They are also an ideal vehicle for offering incentives in return for customer information and feedback, or for driving traffic to ecommerce websites and brick and mortar stores, and for disseminating sample offers for new product launches.

viernes, 18 de mayo de 2007

How I Failed the Turing Test

Some time around March, I started receiving a number of random instant messages from people I've never met before. Apparantly, my AIM alias had been added to at least two online lists and people all over the world were busy importing me as a buddy.

I say "at least two" because the people who contacted me fell into one of two camps: people who thought they were contacting a celebrity and people who thought they were contacting a robot. As I talked to more and more of these folks, I began to discover something really disturbing about myself:

I consistently fail to be perceived as human.

When this first started happening, a typical conversation with a celebrity admirer would go something like this (participant's IM handle is fabricated):

angelcutie42: hi!
jmstriegel: hey. what's up? do i know you?
angelcutie42: no
angelcutie42: someone gave me a bunch of screen names. i heard you are a celebrity.
jmstriegel: that's weird. i'm afraid i'm not a celeb at all.
angelcutie42: oh.
angelcutie42: bye

This was entertaining at first, but it quickly became a bit depressing as the angelcutie42s of the wired world would, one after the other, decide I wasn't worth talking to if I wasn't a celebrity. Want to know what it's like being dumped by a random groupie 5 times a day? Not good at all, thank you very much.

So that's when I started hamming it up a bit. I'm not really proud of it, but my fans wanted a celebrity.. so I gave them one:

sexybumkin123: hey.. so you're famous right?
jmstriegel: Who me? I'm a movie star.
jmstriegel: Shit, I gotta go.
jmstriegel: My limo just arrived and Paris wants her damned sidekick back.
sexybumkin123: Oh my god. Come back!
sexybumkin123: I love you!!!!

My groupies loved it. The more celebrity balogna I manufactured, the more they ate it, and the more they loved me.

Then, something strange started happening. As my career as an artificial celebrity started to take off, I began to receive some strange IMs from a whole new class of random people. These new admirers were convinced I was a robot... and it suddenly became clear to me that something was very wrong.

Nobody would believe I was human. In one troubling conversation after another, I felt my intellectual teeter-totter quickly tip from from actual to artificial.

fratburger86: hey. so you're a sex bot?
jmstriegel: umm, no. who the hell are you?
fratburger86: yeah you are! i found your im online
jmstriegel: that's fine and all, but i'm pretty sure you have me confused with someone else.
fratburger86: just a normal chat bot then?
jmstriegel: nope. i'm human
fratburger86: ok. sure.
fratburger86: asl?
jmstriegel: no thanks.
fratburger86: what?
jmstriegel: i'm not really interested in any conversation that starts with "asl"
fratburger86: oh come on. say something sexy.
jmstriegel: seriously, i think you want to talk to someone else.
fratburger86: i knew it!!!
fratburger86: you are totally a robot!

This is where things took a turn for the worse.

I mentioned already that I couldn't convince a single person that I wasn't a chat bot. It's one thing for people to think you are artificially intelligent. I can live with that, I guess. What really killed me was that the more I tried proving my "actual" intelligence, the more my "artificial" intelligence would get called into question. Take this pivotal conversation:

jmstriegel: no, really. I'm quite human.
jmstriegel: test me if you want
shymuffin32: ok
shymuffin32: why do you like music?
jmstriegel: hmm. i've never really considered that.
jmstriegel: hell, i'm not going to be able to contrive a good answer for that one. ask me something else.
shymuffin32: jeesus, you're worse than eliza

And there you have it. I've been intellectually humbled by a 1960s robotic psychologist.

Stripped of all dignity and self respect, I decided to take my troubles to Eliza, robot psychologist and intellectual superior. Maybe she could help with the questions I now have. Perhaps there is some meaning to all of this that my feeble mind is incapable of investigating on its own.

eliza: Hello, I'm Eliza
jmstriegel: hi
eliza: How are you today.. What would you like to discuss?
jmstriegel: people think i am a robot
eliza: How long have you been a robot?
jmstriegel: i'm not a robot
eliza: Do you believe it is normal to be not a robot?
jmstriegel: are you saying i'm not normal?
eliza: Perhaps in your fantasies I am saying you're not normal?
jmstriegel: no. i just want to be human
eliza: What if you never got to be human?

What if I never get to be human? It's a good question. What does it mean to not exist in the minds of others? I've not only failed as an intelligent human, but I couldn't even pass as artificially intelligent. Even Eliza appears sceptical... how long have I been a robot?

So what if I'm not intelligent? What if I'm not even artificially intelligent? What if I never get to be human?

At least I can pass as a pretty convincing celebrity.

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